Terms & Conditions

Last Updated: 19 August 2024

Welcome to formworksartgallery.com, a website operated by Form Works Art Gallery LLC (“we,” “us,” “our”). These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms and Conditions.

1. General Information

  • Business Name: Form Works Art Gallery LLC
  • Website: formworksartgallery.com
  • Email: formworksa@gmail.com
  • Address: Villa No. V/085, Jumeirah 1, Dubai, United Arab Emirates

2. Acceptance of Terms

By accessing or using this website, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, you must not use our website.

3. Eligibility

To use our website, you must be at least 18 years of age or have the legal authority to enter into this agreement on behalf of a minor. By using the website, you represent that you meet these eligibility requirements.

4. Products and Services

Form Works Art Gallery LLC specializes in home decor and lifestyle products for luxury homeowners and affluent families. All descriptions, images, and pricing of products on our website are subject to change at any time without notice. We reserve the right to discontinue any product at any time.

5. Orders and Payments

  • Pricing: All prices are listed in AED (United Arab Emirates Dirham) and include VAT, unless otherwise specified.
  • Payment Methods: We accept major credit cards, debit cards, and other payment methods as indicated on our website. Payment must be received in full before we ship any products.
  • Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including errors in pricing or availability.
  • Order Confirmation: After placing an order, you will receive an email confirming your order details. This email does not constitute acceptance of your order. A contract is formed only when we send you a shipping confirmation.

6. Shipping and Delivery

  • Shipping Locations: We currently ship to locations within the United Arab Emirates. International shipping is not available at this time. Products should be in original packed condition along with the original proof of purchase.  Items sold on ‘AS IS’ basis are non exchangeable/ non refundable. Due to hygiene reasons, mattresses once installed on bed/unpacked  will not be exchanged/refunded.
  • Delivery Timeframes: Delivery times vary depending on your location and the availability of products. We will provide an estimated delivery date, but we are not liable for delays.
  • Shipping Costs: Shipping costs are calculated at checkout and will be displayed before you complete your purchase.

7. Returns and Refunds

  • Return Policy: If you are not satisfied with your purchase, you may return it within 7 days of receipt, provided the item is unused, in its original packaging, and in resalable condition. Custom or personalized items are non-returnable. 
  • Refunds: Once we receive and inspect the returned item, we will process your refund within 7 business days. Refunds will be issued to the original payment method.
  • Return Shipping: You are responsible for return shipping costs unless the return is due to our error or a defective product.

8. Intellectual Property

All content on this website, including text, images, graphics, and logos, is the property of Form Works Art Gallery LLC or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use any content from this website without our prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Form Works Art Gallery LLC shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or products.

10. Indemnification

You agree to indemnify and hold Form Works Art Gallery LLC, its officers, directors, employees, and agents harmless from any claims, damages, liabilities, costs, or expenses arising from your use of the website or your breach of these Terms and Conditions.

11. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts in Dubai, United Arab Emirates.

13. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the website following any changes constitutes your acceptance of the new terms.

14. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

  • Email: formworksa@gmail.com
  • Address: Villa No. V/085, Jumeirah 1, Dubai, United Arab Emirates

15. Entire Agreement

These Terms and Conditions, together with our Privacy Policy, constitute the entire agreement between you and Form Works Art Gallery LLC regarding your use of the website and supersede any prior agreements or understandings, whether written or oral.

By using our website, you acknowledge that you have read, understood, and agree to these Terms and Conditions.