Effective Date: 18 August 2024
1. Introduction Welcome to Formworks Art Gallery L.L.C. (“we,” “our,” “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website or use our services.
2. Data Controller Formworks Art Gallery L.L.C. is the data controller responsible for your personal data collected through this website.
3. Data Collection We collect and process the following data about you:
- Personal Identification Information: Name, email address, phone number, shipping address, billing address.
- Payment Information: Credit card details, payment history.
- Technical Data: IP address, browser type, operating system, device information, and browsing patterns.
- Usage Data: Information about how you use our website, products, and services.
- Marketing and Communication Data: Your preferences in receiving marketing materials from us and your communication preferences.
4. How We Use Your Data We use the data we collect for the following purposes:
- To Provide Our Services: Process transactions, manage orders, and deliver products.
- Customer Support: Respond to your inquiries, provide assistance, and manage customer service interactions.
- Personalization: Tailor our website and communications to your preferences and interests.
- Marketing: Send you promotional content and special offers, subject to your preferences and consent.
- Security: Maintain the security of our website, detect fraud, and prevent misuse.
- Legal Compliance: Comply with legal obligations and protect our legal rights.
5. Legal Basis for Processing We rely on the following legal bases to process your personal data:
- Contractual Necessity: To fulfill our obligations under the contract with you (e.g., processing your orders).
- Legitimate Interests: To improve our services, prevent fraud, and protect the security of our website.
- Consent: Where you have provided your consent, such as for receiving marketing communications.
- Legal Obligation: To comply with applicable laws and regulations.
6. Data Sharing We may share your data with the following third parties:
- Service Providers: Payment processors, shipping companies, and IT service providers who assist in running our business.
- Legal Authorities: If required by law, to comply with legal processes or requests from governmental authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets.
7. Data Security We take the security of your personal data seriously and have implemented appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no online data transmission can be guaranteed to be entirely secure, and we cannot ensure the absolute security of your information.
8. Data Retention We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. When data is no longer required, we will securely delete or anonymize it.
9. Your Rights Under the General Data Protection Regulation (GDPR), you have the following rights:
- Right to Access: Request access to your personal data and obtain a copy.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure: Request the deletion of your personal data, subject to certain conditions.
- Right to Restrict Processing: Request restriction of processing under certain circumstances.
- Right to Data Portability: Request transfer of your data to another service provider.
- Right to Object: Object to the processing of your personal data in certain situations, including for direct marketing purposes.
- Right to Withdraw Consent: Withdraw your consent at any time where we rely on it for processing your data.
To exercise these rights, please contact us at formworksa@gmail.com.
10. Cookies Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and deliver personalized content. You can manage your cookie preferences through your browser settings.
11. International Data Transfers As a company based in the United Arab Emirates, your data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure that appropriate safeguards are in place to protect your data in such transfers.
12. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes via email or a prominent notice on our website.
13. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Formworks Art Gallery L.L.C.
Jumeirah 1, Dubai, United Arab Emirates
Email: formworksa@gmail.com
By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your information as described.